Store Refund Policy – 1keyplus.com

At One Key Plus, we strive to ensure that our customers are fully satisfied with their purchases. Please review our refund policy to understand the terms under which refunds may be issued.

1. Eligibility for Refunds

Refunds are available under the following conditions:

The software key provided is defective or invalid.
The software key was not delivered within the specified time frame.
You have not used or activated the software key.

2. Non-Refundable Cases

Refunds will not be issued for:

Keys that have already been activated or used.
Digital products purchased by mistake.
Incompatibility issues unless verified by our support team.

3. Requesting a Refund

To request a refund, please contact our customer support team at support@1keyplus.com within 14 days of your purchase. Include the following details in your request:

Order number.
Proof of purchase.
Reason for requesting the refund.

4. Refund Process

Once we receive your refund request, we will review the case and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

5. Exchanges

If you receive a defective or incorrect software key, we can exchange it for a functioning key. Please get in touch with support with your order details to facilitate an exchange.

6. Late or Missing Refunds

If you haven’t received a refund within the expected time frame, please:

Check your bank or PayPal account.
Contact your credit card company or bank as there may be processing delays.
If you’ve done the above and still haven’t received your refund, contact us at support@1keyplus.com for further assistance.